I wanted to post a follow up on my Notes sync issues as I’ve been testing it in the background whilst using other apps. So, first up Apple have never called me back. As I’ve already written about they seem ok with hardware issues but struggle with anything software related. Now I’m not sure if this is training related but even their senior advisors are heavily reliant on a backup software team. They need some more software people in the senior advisor role in my opinion. I still think Apple support is lacking right now.
So my Notes have stayed in sync over the last week and the speed of sync seems to have improved, yes there is a but here - only if you don’t have folders. I’ve found that in my testing if you have a flat structure then sync becomes a lot more reliable. If you’re have problems then on top of migrating out and deleting everything then start with a flat structure, don’t create any folders. I find that as soon as you introduce folders it goes awry. Sync becomes slow and unreliable, especially on macOS.
I’d tell Apple if they ever called me back but I think that ship has sailed and I’m not wasting anymore of my time being on hold for them.
